I cannot make a deposit using "Buy Crypto" option, what should I do?

Check your payment details
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​Make sure the card or other payment information you've entered is correct and matches the information required by your payment provider.
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Complete 3D Secure verification
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​Your bank may require 3D Secure (3DS) authentication before the payment can be completed. Make sure you complete any verification request from your bank, such as approving the payment in your banking app or entering a verification code.
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If the 3DS window does not appear, check your browser settings and try the transaction again.
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Allow pop-ups and redirects
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​Payment and verification pages may open in a separate window. If your browser blocks pop-ups or redirects, the payment process may not work correctly. Enable pop-ups and redirects, then restart the deposit process
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Try another browser or device
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​Browser extensions, cached data, or device settings can sometimes interfere with the payment process. Try:

A different browser

A private/incognito window

Clearing your browser cache and cookies

A different device
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Try another card
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​If your card is declined, try another eligible card if you have one available. Your bank or card issuer may decline a transaction for security reasons or because of restrictions on the card.
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Contact your bank
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​If multiple cards are being declined, or your bank is specifically declining the transaction, contact your card issuer to check whether online or international transactions are enabled and whether the payment is being blocked.
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Try another available payment method
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​Try another option if your preferred method isn't working.