Cash Out is an offer from the sportsbook, so it is not available for every bet and is never guaranteed.
Cash Out may be unavailable, for example, when:
Your bet or the selected market is not eligible for Cash Out.
The market is temporarily suspended, for example after a goal or a red card.
The game is at a dangerous moment, such as a free kick or a 1-on-1 attack.
Cash Out has been disabled for your account.
The sportsbook is not offering a Cash Out for your bet at that moment.
The sportsbook can change or withdraw a Cash Out offer at any time. Availability can also change during the event, so Cash Out may become available again later.