Your winnings are credited to your account automatically as soon as your bet is settled as a win. You don’t need to do anything to claim them.
Bets are settled after the event has ended and the official result has been confirmed. A Parlay or System bet is settled once all its selections have been settled, while a Cash Out amount is credited as soon as you accept the offer.
Bets with Early Payout can also be settled as a win before the event has ended, if the Early Payout condition is met.
In some cases, the official result is confirmed later than usual, so settlement can take a little longer. You can check all your settled bets in “My Bets”.